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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kristina Carroll

July 2, 2026

5  out of  5
rating by Kristina Carroll
"Everyone is always so sweet. They definitely work with you to try and get you everything you need, and within your budget."
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Patty Ginder

June 26, 2026

5  out of  5
rating by Patty Ginder
"The team at Ashley Mooney’s office is always professional, friendly and helpful."
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Grant Fralick

June 25, 2026

5  out of  5
rating by Grant Fralick
"I have been with this company for about 3 and a 1 years in my experience. With this, certain facilities has been nothing more than fantastic. These guys are always on point. Very knowledgeable, and I am a very tough person to deal with.As far as communication and they hit the nail right on the head every time, Sadie is top tier to deal with there, she's very sweet and it will go out of her way to help you, i highly recommend this certain facility as I have spoke with more than one of their agents and they have all been really, really helpful. Ten out of ten highly recommended."
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Erin Vaughn

June 22, 2026

1  out of  5
rating by Erin Vaughn
"Do not get state farm insurance! Our son got hit by a insured driver who more the likely was under the influence the driver fled the scene yet some foreigner named Romeo gets to decide my son is at fault and that if the "driver comes forward they will pay all their fees" SERIOUSLY??? they dont even do the claims or help you at all at the office they do nothing here everything is over the phone ai over seas crap yet there's offices every time you turn a corner! The driver made a illegal uturn directly in front of my son driving erratically and clipped his bumper there was no way whatsoever for him to stop in time and now we have at fault on our record which is a absolute joke!!! We wouldn't have even filed the claim and paid ourselves if we would have known that but we should have known what it would be we pay insane amounts for insurance and its useless. We have not had a single claim with them in over 20 years and this is what we get they will raise our rates for something that wasn't our fault! I guess youre better off being a drunk without insurance..On top of all that my husband called several times and they promise to call back and never do its going on three weeks now they said they would check into it because the lady on the phone even said it wouldn't be our fault and rates wouldnt go up or we wouldn't lose the safe driving and that she would check into why and call us back and nope! When we told them they put it as our fault she said that doesnt mean it won't go up yea right I know better and that's not the point it shouldn't even be on our record for at fault when it wasnt our fault!! Also they have a claim on our house from six years ago that isn't even ours from Hurricane Sally and we didn't even have home inurance or live here then we've only lived here not even two years and we want it off there as well and was told they would look into it and guess what still no call backs on nothing!!! We are beyond fed up with this place! Great way to lose customers and have all policies pulled from this place!"
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Hua Zheng

June 18, 2026

5  out of  5
rating by Hua Zheng
"The agent was very friendly, helpful and supportive."
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Brad Harmon

June 17, 2026

5  out of  5
rating by Brad Harmon
"Absolutely the best customer service out there so glad I made the change over to State Farm and this office. I would like to add that Sadie offered the best help and assistance with handling my life insurance."
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Jasmine Hicks

June 9, 2026

5  out of  5
rating by Jasmine Hicks
"Ms.Billy is the best! Such a delight to talk too so down to earth yet very professional and knowledgeable. 10/10 highly recommend for all your insurance needs!"
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Travis Williams

June 8, 2026

5  out of  5
rating by Travis Williams
"Been doing business with this location for several years now. Hasn't let me down on anything. Great with policy updates and changes, any question doesn't go unanswered. Just great people overall."
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Walker Orr

June 7, 2026

5  out of  5
rating by Walker Orr
"Smooth and Painless! Recommend."
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Jon Hunn

May 29, 2026

5  out of  5
rating by Jon Hunn
"Billie was a pleasure to work with. I highly recommend her for any insurance needs!"
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Matthew Hundciavarello

May 19, 2026

4  out of  5
rating by Matthew Hundciavarello
"Answered all our questions and where very respectful to us"
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Marjorie Jennings

May 14, 2026

5  out of  5
rating by Marjorie Jennings
"Great service!!"
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Bobby Garrett

May 11, 2026

5  out of  5
rating by Bobby Garrett
"Ms Billie has gone out of her way to make sure that I have the proper insurance coverage for my home and vehicles . She is very attentive and easy to talk to about insurance and she makes sure you understand your coverage. Best insurance agent I’ve ever worked with. Bobby Garrett"
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Brian Roberts

May 7, 2026

5  out of  5
rating by Brian Roberts
"Pleasant and professional without being too pushy. Highly recommend Billie!"
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Jouquan Austin

April 30, 2026

5  out of  5
rating by Jouquan Austin
"The whole staff is extremely helpful and they do their best to get me awesome rates!"
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Whitney Hayes

April 30, 2026

5  out of  5
rating by Whitney Hayes
"Spoke with Katie Ardoin. She’s the most knowledgeable person in insurance I’ve ever worked with. She was able to provide me with multiple quotes to help me compare which coverage would work best for me. She also gave me advice on buying a car from a dealership for the first time! So thankful for her!"
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Eugene Rice

April 29, 2026

5  out of  5
rating by Eugene Rice
"Sadie did an amazing job explaining the ins and outs of several policies so the layman could easily understand. Shes very personable and professional, always patient and helpful!"
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Kelly weaver

April 27, 2026

5  out of  5
rating by Kelly weaver
"Sadie went above and beyond to help me with my insurance needs. Very helpful."
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Richard Abercrombie

April 27, 2026

5  out of  5
rating by Richard Abercrombie
"Sadie was very professional and kind. You seriously have a good one in her. She helped save me money as well. Thank you."
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Kelsey Kilborn

April 27, 2026

5  out of  5
rating by Kelsey Kilborn
"Sadie is always so helpful and reassuring! She’s helpful in all ways. We love AM State Farm!! We recommend to anyone!"
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Saundra Brown

April 15, 2026

5  out of  5
rating by Saundra Brown
"Great service and product education!! I worked with Cody and he ensured I fully understood all that Statefarm offered! So glad I finally made the switch! I'd only know one insurance provider prior to Statefarm, but the switched saved me hundreds and offered more coverage!! Thanks again, Cody!!"
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Allie King

March 31, 2026

5  out of  5
rating by Allie King
"A huge thank you to Sadie at Ashleigh Mooney's State Farm Office in Loxley, AL! Sadie patiently and clearly answered and re-answered a variety of questions I had about our insurance accounts. She also helped get some details straight that I was not aware needed straightening. It was a morning well spent!!"
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Rico Tubbs

March 30, 2026

5  out of  5
rating by Rico Tubbs
""Sadie was amazing! She got me great rates and was very responsive to all my needs! She was there for me every step of the way. Katie was also very helpful and kind; egar to help any way she can. Thanks for everything you guys!"
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joseph edwards

March 20, 2026

5  out of  5
rating by joseph edwards
"Sadie was amazing! Got me a great rate and was very responsive! She was there, kinda like a good neighbor!"
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Brian Hayes

March 13, 2026

5  out of  5
rating by Brian Hayes
"Always a pleasure working with Billie!"